07 Jan '13, 4pm

IT Hiccups of the Week: Amazon’s Christmas Eve Incident Hits Netflix

experienced two glitches, one at the hands of Amazon on Christmas Eve and one of their own making. At about 12:30 PST on Christmas Eve, Netflix’s streaming video went out for customers across Canada, Latin America, and the United States and wasn’t fully restored until late Christmas morning. Netflix placed the blame on a problem with Amazon’s Web Services (AWS) cloud computing center in Northern Virginia, which Amazon admitted experienced an “event ” on 24 December. Amazon, in a long and detailed explanation, said that the root cause of the error was a programmer doing system maintenance who accidentally logically deleted “a portion of the ELB [Elastic Load Balancing] state data.” It took a couple of hours before the accident showed up in a way that it could be diagnosed correctly and then many more before an effective fix took hold. Other Amazon AWS users were also affect...

Full article: http://spectrum.ieee.org/riskfactor/computing/it/it-hiccu...

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Learn how to "Script a Christmas Card with Ruby" in @SketchUp - My tutorial on @SketchUcation is now live!

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I'm not gone! Just been on a hiatus from blogging while I re-evaluate everything in my life this January amidst being busy...