28 Jan '13, 6pm

IT Hiccups of the Week: AT&T U-verse Bundle Suffers Three Day Hiccup

Last week was a relatively quiet week for IT uffdas, with the possible exception of subscribers to AT&T’s U-verse bundled service. A “small proportion” of them saw their service go away for three days. AT&T's U-verse Multi-Day Server Complex Outage Last Monday night, 21 January, subscribers to U-Verse , the bundled digital TV, high-speed Internet and voice service throughout the Southeastern United States, discovered that none of the services worked. They were unable to, among other things, make emergency calls. AT&T subscribers without the U-Verse bundle had service as usual, however. At first, the outage seemed to be of the annoying but short-lived variety, as subscribers told the Miami Herald that they lost their service at 9:30 P.M. local time and had it back at around 8:00 Tuesday morning . AT&T encouraged the thought that the outage was a minor glitch, telling the At...

Full article: http://spectrum.ieee.org/riskfactor/computing/it/it-hiccu...

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