19 Oct '12, 3pm

@ibselec Procurement Strategies: Follow-Up Reminders We all need reminders from time-to-time. It tightens up #ibselec

During a purchasing round where more than one item from one supplier is procured, it is best to keep call or contact records and call-back reminders in a simple pop-up, time-based alert application. Because there is a high likelihood that several calls will be made in one day, some portion of those initial contacts will require follow-up conversations. When a distributor tells you that it will call back in an hour, it is very easy to let two or three hours go by while you are working on something else. By the time you remember that you were going to be called back, it is now 2:35 p.m. Pacific Time, and the promised returned call was going to be placed from New York. Here is where you convince yourself that he or she may still be in the office and ready to provide the much-needed information. You say a few things under your breath and decide to give the recalcitrant respond...

Full article: http://www.ebnonline.com/author.asp?section_id=1541&doc_i...

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