29 May '13, 9pm

Viva Móvil Could Be a Step in the Right Direction via @WirelessWeek @viva_movil @tcctalk

When Jennifer Lopez last week showed up at CTIA to announce the new wireless Latino-targeted retailer Viva Móvil , the first question from the audience was about how this could translate to the retail experience for all Verizon customers. The question seemed to suggest, “It’s great what you’re doing for the Latino population, but what can be done do make the wireless retail experience more tolerable for all humans?” Checking out new phones can get people pumped about going to the wireless store but the overall experience usually leaves them a little deflated. With so many consumers still on the two-year contract plan, it’s still a fairly rare occasion that one has to visit their carrier’s bricks-and-mortar shop. Of course if there’s a problem with your device or your service, which happens frequently, chances are good you’ll be swinging by and it won’t be fun. So Viva Móvi...

Full article: http://www.wirelessweek.com/blogs/2013/05/viva-m%C3%B3vil...

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