31 Aug '12, 11am

Smart meters: Consumers need more education

Last week, government figures revealed that the public increasingly likes the idea of smart meters, but is not certain what they are. As a result, UK smart meter maker Itron is calling for more consumer education. "Clearly there is a lot of work to be done," said Nigel Hughes, Itron's director of energy. "What we have seen from smart meter deployment in the UK and the rest of the world is that, for an effective deployment, it is quite critical to have consumer engagement." Dr Mark England, CEO of UK smart meter maker Sentec said something similar last week : “The UK has genuinely learnt from the large consumer backlash experienced in the US market that early customer engagement is key to success.” The view of Itron's Hughes is that the Government and energy suppliers must share the burden. "The government and energy suppliers have to reach the 50% of people that have not h...

Full article: http://www.electronicsweekly.com/Articles/31/08/2012/5445...

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